Ecast Network Concierge Services



Ecast Network Concierge Solution

Ecast, the leader in place-based interactive media solutions, presents Ecast Concierge Services Solution, a high touch, highly engaging, interactive solution for hoteliers seeking to grow brand equity, increase customer satisfaction, enhance loyalty among its best customers and generate incremental revenue. Ecast Concierge enables hotel managers to deliver valuable travel services with a single touch, placing indispensable customer services at guests' fingertips, anticipating their every need to increase overall customer satisfaction. Seamless integration with the Internet, mobile and social applications ensures Ecast Concierge provides an experience that's as sophisticated and on-the-go as today's tech savvy traveler.

  • Way Finding: Animated location guide to indoor and outdoor facilities and amenities.
  • Flight information: Up-to-date airline status information and ability to check in.
  • Taxi services: Phone numbers of local taxi, shuttle and limousine services.
  • On-site amenities discovery: Description of all on-site amenities such as restaurants, spas, shops and more.
  • Local area amenities locator: Guide to on-site or local services such as spas and golf courses.
  • Local area entertainment finder: Browseable guide to local entertainment such as live music, shows, sporting events and movie theaters.
  • Loyalty program: Integration of loyalty awards program special offers, discounts.